Want to edit fields from list for KB articles

Ash41
Kilo Sage

Hi Team, 

 

I want to edit all the fields of KB article from list view for specific group. For that I have created ACL as below but not working. Please let me know what wrong I'm doing here

 

Type: record

Operation: list_edit

Name: Knowledge.None  

Script: 

if (gs.getUser().isMemberOf("group sys_id"))//
{
    answer = true;
    } else {
    answer = false;
}
3 REPLIES 3

Mark Manders
Mega Patron

Did you validate you are member of that group?
Did you validate the field permissions? You may be able to update the record, but if ACL's prevent you to update the fields, you still won't be able to update them.
Are there any (query) business rules, preventing the update?

If everything is correct, you will need to use Security Debug to see what is going on and is preventing you from updating.


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark

Hi Mark, 

Did you validate you are member of that group?-- impersonated with group member
Did you validate the field permissions? You may be able to update the record, but if ACL's prevent you to update the fields, you still won't be able to update them.---No field permission applied currently checked existing BR and ACL
Are there any (query) business rules, preventing the update?- existing BR no restriction

 

 

 

And what did the Security Debug tell you?


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark