Want to edit fields from list for KB articles
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05-06-2024 03:52 AM
Hi Team,
I want to edit all the fields of KB article from list view for specific group. For that I have created ACL as below but not working. Please let me know what wrong I'm doing here
Type: record
Operation: list_edit
Name: Knowledge.None
Script:
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05-06-2024 04:02 AM
Did you validate you are member of that group?
Did you validate the field permissions? You may be able to update the record, but if ACL's prevent you to update the fields, you still won't be able to update them.
Are there any (query) business rules, preventing the update?
If everything is correct, you will need to use Security Debug to see what is going on and is preventing you from updating.
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark
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05-07-2024 01:15 AM
Hi Mark,
Did you validate you are member of that group?-- impersonated with group member
Did you validate the field permissions? You may be able to update the record, but if ACL's prevent you to update the fields, you still won't be able to update them.---No field permission applied currently checked existing BR and ACL
Are there any (query) business rules, preventing the update?- existing BR no restriction
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05-07-2024 04:58 AM
And what did the Security Debug tell you?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark