What are the names of all the tables associated with Incident and Change Management?

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Navaneeth1
Tera Guru

‎11-23-2023 05:55 PM - edited ‎11-23-2023 05:56 PM

Could someone please give me a list of all the tables necessary to create a scoped custom application that needs to implement Incident and Change Management?

I need to know which all tables should be inherited and be part of this application's scope for it to work properly. 

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AnveshKumar M
Tera Sage
Tera Sage

‎11-23-2023 07:04 PM - edited ‎11-23-2023 07:05 PM

Hi @Navaneeth1 

Are you trying to re create the full Incident and Change management are just extend the existing functionality?

 

If you want to have list of tables that are dependent used, you can open the schema map of the Incident table and can see all the tables related to Incident table and Change table.

 

1. Navigate to System Definition -> Tables, then in the list opened, Search for incident tableusing name field and open the incident table record.

 

2. Scroll down to the Related Links section and click on Show Schema Map related link.

 

3. In the Page opened, enable all 4 check boxes, Show Referenced fields, Show Referencing Fields, Show Extended Tables and Show Extending Tables.

 

4. You can see all related tables to Incident module and you can decide what are all needed based on your requirements.

 

IMG_20231124_083348.jpg

 

Follow the same approach for change_request table.

 

Please mark my answer helpful and accept as a solution if it helped 👍✅

Thanks,
Anvesh

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-24-2023 02:57 AM

Hi @Navaneeth1 

 

It can be achievable via schema map only. Every table has its own schema map that will provide an image format but if you want to download all the details then 

LearnNGrowAtul_0-1700823439408.png

 

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