What does false mean in scripting in acl.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2022 09:46 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2022 09:52 PM
It means the ACL does not give permission
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2022 10:09 PM

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2022 10:33 PM
Hii @Sharath goud,
If you want to restrict all user not to access "child Incidents" field, change script command:-
If you unchecked Admin override the even admin can't see the field because restriction applied for everyone.
write in Acl script:-
answer = false;//instead of writing false directly.
Please Mark Helpful below:-

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
02-26-2022 10:52 PM
Sharath,
The Child Incidents field value is auto-calculated. There is a Business Rule called 'Update Child Incidents' that finds out how many incidents are children to the current incident and updates the number.
The reason why the ACL is created but the script gives no access to anybody is that we don't want people to manually update this field. A prankster can easily set the child incidents value to 100 where there are actually none.