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‎05-06-2022 06:17 AM
Hi All,
We are connecting to a third party using oauth authentication. We have set a refresh token life span as 8640000. So after 100 days, the token gets expires as per my understanding.
What happens after the token is expired? Will it generate a new token with a new expiry date without ServiceNow team intervention?
Solved! Go to Solution.
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‎05-09-2022 10:25 PM
Hi,
correct they need to use username, password again with correct grant type to get new refresh token and access token
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎05-09-2022 09:59 PM
Yes. Servicenow is provider and third party is consuming it. So after 100 days of refresh token life span, it means the third party should be able to reconnect with the user name and password so that the new expiry date would be more 100 days ? Is my understanding correct??
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‎05-09-2022 10:25 PM
Hi,
correct they need to use username, password again with correct grant type to get new refresh token and access token
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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‎10-11-2022 02:58 AM
Hello Ankur,
Will there be downtime in the connection for the third party?