What is formatter and types of formatters and how to create process flow formatter for incident tabl

[jadugullab]

What is formatter and types of formatters and how to create process flow formatter for incident tabl

[Runjay Patel]

Hi @jadugullab ,

Go to System Definition > Formatters.

Click on New to create a new formatter.

Set the following fields:

• Name: Enter a name for the formatter (e.g., "Incident Process Flow").
• Table: Select Incident [incident].
• Type: Choose Process Flow.

[Community Alums]

Hi @jadugullab ,

There are no specific types of the process flow formatter.

The process flow formatter provides a graphical summary of the stages in a process. The formatter is typically shown at the top of forms that are part of a process.

Each record on the Flow Formatter [sys_process_flow] table represents a process stage and can have a different condition applied to it. When specified conditions are fulfilled, the formatter highlights the current stage and places a check mark next to all previous stages.

So, for your reference you can navigate to All > System UI > Process Flow and checkout the existing flows , how it's being configured which will help you to create your own.