What is the best way to put dashboards on large screen for service desk stats?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2018 04:59 AM
What is the best way of putting a large display of a dashboard of live stats for service desk on a TV for everyone to view on a SD
- Labels:
-
Incident Management
- 1,499 Views
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2018 05:02 AM
We minimized the left have by clicking on the circle with the triangle in it that shows in the bottom of the left nav. Then we hit F11 to make the browser full screen.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2018 05:04 AM
Yeah looking to see what people do in terms do people set up a separate account to log in with and give it a specific role so it can view dashboards etc?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎07-11-2018 05:45 AM
We setup a account we called TV and gave it ITIL otherwise it would not be able to display reports based on anything like incident, problem, etc. Then we also gave it to snc_read_only. We also gave it knowledge manager as it needed to display reports on data that only knowledge manager could see. So it all depends on what you are displaying in the reports that are on your dashboard but since this would be for the service desk I think at minimum it would need the ITIL role and snc_read_only role that way if someone gets the password to this account they cannot do anything but read.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-11-2021 07:16 AM
