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01-06-2022 11:50 PM
Hello experts!
I am having a problem defining the scoping phase of release management.
Can you please tell me what is the definition as ServiceNow?
best regard.
senon
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Release Management

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01-07-2022 05:54 AM
Adding to Maik's response: The concepts of Release Management are stated here https://docs.servicenow.com/bundle/rome-it-service-management/page/product/release-management/concep....
Scoping a release
Before starting the release execution, you must define scope of the release. Scope of a release includes the work artifacts such as projects, epics, stories, enhancements, and defects that are a part of the release.
For example, a minor release might only have a few problems and enhancements whereas a major release might have multiple projects or epics associated to it.
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01-06-2022 11:55 PM
Hi
did you have a look on https://docs.servicenow.com/bundle/rome-it-service-management/page/product/release-management/task/t...
Kind regards
Maik

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01-07-2022 05:54 AM
Adding to Maik's response: The concepts of Release Management are stated here https://docs.servicenow.com/bundle/rome-it-service-management/page/product/release-management/concep....
Scoping a release
Before starting the release execution, you must define scope of the release. Scope of a release includes the work artifacts such as projects, epics, stories, enhancements, and defects that are a part of the release.
For example, a minor release might only have a few problems and enhancements whereas a major release might have multiple projects or epics associated to it.