What is the use of rule base in order guide

[Ashutosh Pratap]

hi everyone,

What is the use of rule base in order guide?

[Daniel Plunkett]

The purpose of a rule base on an order guide include catalog items into your order depending on when you want to include the item. For example, if you have a new hire order guide with checkboxes for applications for users to request, you can configure each application checkbox to have a specific catalog item added to your order.

Here is some documentation you can look at that explains the rule base.

https://docs.servicenow.com/bundle/london-it-service-management/page/product/service-catalog-management/task/t_CreateARule.html

[Ashu2 · Accepted solution]

hi,

order guide use the rule base  that means add the catalog item based on some rule.