What table are the custom variables value stored

[John H1]

We are in the process of building our first Recipe from Workato. We are having problems access the values from custom variables from our Catalog item forms. How and where are these values stored.

[Mathieu Lepoutr]

Hi John

The values from custom variables in Catalog item forms are stored within the Servicenow platform itself. They are associated with the specific Catalog item and its instance when requested or submitted by users. This depends on your Snow config. Niklas explained where they are exactly stored.

It can be handy to look into integration solutions that will do this bulk work for you, a tool like Exalate. This has the ability to access these custom variables and do data processing on them.

[John H1 · Accepted solution]

Worked with Support for answer