When using Filter out the query add's a is not NULL to that field

Matt Saxton - G
Kilo Guru

IS this something that is supposed to happen or is there an issue.. I tried this on the demo site and got the same results.


1 Login and do a list view on anything in the task table.
2 Choose filter out where something is not NULL
3 Look at the filter or query you will see that 2 filters were added and one being NOT NULL

all 3 of my box's are having this issue.. Confirmed to happen on the demo007 system as well.

3 REPLIES 3

CapaJC
ServiceNow Employee
ServiceNow Employee

This is by design. System behavior without the second condition is that you won't see any records where that field does not have a value. It goes back to an initial design decision very early on regarding how null is handled.


cdunn
Kilo Contributor

Is there anyway to turn off this condition?


CapaJC
ServiceNow Employee
ServiceNow Employee

Not currently. If the second condition wasn't automatically added, then doing a "Filter Out" from a list cell value wouldn't work as most people would expect. You'd filter out, say, all incidents where Category is "Network", expecting to still see incidents without *any* category, but they'd also be removed without that second condition.