Where can I get emoji image files for Incident/Request Survey Forms?

[PranathiChD]

Hi Team,

I am trying to implement an emoji-based feedback survey for Incident and Request surveys in ServiceNow.

I understand that images can be used in surveys, but I am unable to find emoji image files that can be uploaded and used as survey choices.

Could anyone please suggest:

• Does ServiceNow provide any standard emoji images out of the box?
• If you have implemented emoji-based surveys, which emoji image set did you use?

Thank you.

[Dr Atul - LNG · Accepted solution]

No, I don’t think ServiceNow provides any standard emojis by default. You can download the required emoji and upload it to ServiceNow if needed.

https://www.servicenow.com/community/developer-articles/embedding-emoticon-s-smiley-survey-in-email-...

[glideFather]

ahoy @PranathiChD,

you can select your own or ServiceNow has this library (there are many icons, not sure if it will work for your scenario)