Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow

Mishu
Tera Expert

Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow ..Where should i check it 

1 ACCEPTED SOLUTION

trigger a new notification from workflow--go to email logs- sort by created --look for receipients or subject of that notification.

Regards
Harish

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8 REPLIES 8

Mark Roethof
Tera Patron
Tera Patron

Hi there,

Can you explain your question a bit more? Or show some examples? Etc..

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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Kind regards,

 

Mark Roethof

Independent ServiceNow Consultant

10x ServiceNow MVP

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Harish KM
Kilo Patron
Kilo Patron

Hi are you using events or Notification activity? Did you check email logs?

Regards
Harish

Hi Harish, 

I am using notification activity in my workflow , the notification which is triggered by this activity is seen on activity filter of that record but not in email logs .

My question is to know  that notification triggered or created through workflow are not present in email logs or what ? I am trying to search under System Logs > Emails by putting my RITM in subject  but it doesn't show any log for that particular email however i can see it coming in activity filter. So why not in email logs its coming ? 

Hi I tested in PDI I can see wf notification logs in email logs table.

Regards
Harish