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06-21-2022 02:02 AM
Where can we see the notification triggered through Workflow ? I can find the other emails but not the one I am triggering though workflow ..Where should i check it
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06-21-2022 02:44 AM
trigger a new notification from workflow--go to email logs- sort by created --look for receipients or subject of that notification.
Harish

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06-21-2022 02:07 AM
Hi there,
Can you explain your question a bit more? Or show some examples? Etc..
If my answer helped you in any way, please then mark it as helpful.
Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP
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Kind regards,
Mark Roethof
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06-21-2022 02:12 AM
Hi are you using events or Notification activity? Did you check email logs?
Harish
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06-21-2022 02:22 AM
Hi Harish,
I am using notification activity in my workflow , the notification which is triggered by this activity is seen on activity filter of that record but not in email logs .
My question is to know that notification triggered or created through workflow are not present in email logs or what ? I am trying to search under System Logs > Emails by putting my RITM in subject but it doesn't show any log for that particular email however i can see it coming in activity filter. So why not in email logs its coming ?

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06-21-2022 02:28 AM
Hi I tested in PDI I can see wf notification logs in email logs table.
Harish