Which csv import formats are allowed?

[Michael M1]

I have a csv file from another application that is apparently in utf-8-bom format. 

One of the fields will not import for some reason.

When I convert to utf-8 and specify the data source property as 'charset=utf-8' it works just fine.

Apparently I cannot change that to utf-8-bom as servicenow did not recognize it.

What formats are allowed for Import Charset??

[p_espinar · Accepted solution]

From Import Set Properties: 

glide.import.csv.charset

The charset of the CSV file to import. Valid values are UTF-8 and WINDOWS-1252. You may need to use UTF-8 formatting when importing special characters. Type: String Default value: WINDOWS-1252

Un saludo,
Pablo Espinar
Consultant at Econocom Spain

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