which oob role gives some one the access to create and update ci's
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‎02-21-2022 06:44 AM
Hi all,
I'm trying to identify the role that can update the cmdb ci information
I found the role sn_cmdb_editor and accoording to the description this role should have this access but when trying it it seemingly has only read rights on the cmdb when defining a user with that role
there is also the asset role but this can also update the assets and i would like to be able to split this.
other role that can update is the itil role but that can also do more.
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‎02-21-2022 06:50 AM
Hi,
Please give itil_admin role or try first with ITIL role if doesn't work then give ITIL_admin role to do this.
Regards
Regards,
Musab
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‎02-21-2022 06:56 AM
might be an option but ITIL admin role can do to much like delete tickets
just want to use a role that can only update the ci's nothing more nothing less
as stated looking at the role sn_cmdb_editior accoording to the description it should have CRUD on the cmdb but when testing its only read access.
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‎02-21-2022 07:03 AM
Hello,
As per the OOB configuration, the only two roles common for create and write are itil and asset.
But in case if you do not want o give any of the above role we have the below two roles in create ACL. So you can configure a write ACL as well with the below two roles and it should do the trick
Please mark answer correct/helpful based on Impact
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‎02-21-2022 07:15 AM
hello,
If my answer helped you can you also mark it as correct.
Thanks.