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which table i need to take to translate variable in catalog item.

Sai25
Giga Guru

Hi All,

Which table i need to use to translate the variable of catalog item.

Right now i used item_option_new filed name as instruction and help text.

find_real_file.png

find_real_file.png

Thank you,

Sai.

1 ACCEPTED SOLUTION

Hi,

Go to Record producer, click on the variable in the variables tab which you want to translate.

The variable will opened under which you see the question field.

Now open user profile (Gear con on top right) and change the language.

now the variable form will be shown in the selected language.

Change the text in the question field to the translated one.

save.

This will create a new entry in translated table.

Go to usr settings, and revert back to your language.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

View solution in original post

11 REPLIES 11

Hi,

Go to Record producer, click on the variable in the variables tab which you want to translate.

The variable will opened under which you see the question field.

Now open user profile (Gear con on top right) and change the language.

now the variable form will be shown in the selected language.

Change the text in the question field to the translated one.

save.

This will create a new entry in translated table.

Go to usr settings, and revert back to your language.

Kindly mark the comment as a correct answer and helpful if it helps to solve your problem.

Regards,
Asif
2020 ServiceNow Community MVP

I tried this and when I went back to English my information was in Portuguese.

Where do I go to see if it saved it as 2 records one in each language?

 

Thanks,

Stacy