While running the ATF i am getting the error message

[kranthi2]

Hi,

While running the ATF i am getting the error message.

Please help me out how to troubleshoot the same.

Thanks,

[Isaac Vicentini]

Hi,

In your Test record, in the related list "Test Step", insert the column "Timeout" and assign a value of 60 seconds to the row "Open a Record Producer (SP)".

Explanation: Your record might be taking a bit longer to open, causing this step to return a timeout.

Example:

---

If my answer helped you in any way, please mark it as correct/helpful 🙂

Regards,

Isaac Vicentini.

[kranthi2]

Hi @Isaac Vicentini 

I have given the 60 seconds, still i am getting the same error. please find the below screenshots:

[Isaac Vicentini]

Manually (outside of ATF), can you impersonate the user Mahesh Kumar and open the Record Producer "Create Single Site Access Request" through the Customer Support portal?

[Shaqeel]

Hi @kranthi2 

Kindly uncheck the fail on server error field and then try to run.

Regards

Shqeel