Why is CMDB Workspace Dashboard showing empty widget data?

[AbdurRahmanSnow]

Good morning.!
We have a CMDB Workspace Dashboard, where a "CMDB 360" tab is showing empty widget data.
Do you know what might be causing this? Please help.

@Ankur Bawiskar @Dr Atul G- LNG @Viraj Hudlikar 

[Dr Atul G- LNG]

Hi @AbdurRahmanSnow 

Did you activate the property: glide.identification_engine.multisource_enabled?

In my PDI, I don’t have multisource, so I can’t test it fully. However, I can see that the report is showing zero as of now. It looks like some jobs are not running for this. Please check in Settings as well.

https://www.youtube.com/watch?v=xpdXGsSoOwE

[AbdurRahmanSnow]

Hi Sir. Thanks a lot for your reply.
I checked. The System property is set to true. But still, it is showing empty. I will definitely check this video and get back.

[Dr Atul G- LNG]

Hi @AbdurRahmanSnow 

We will wait for feedback. Make sure the data source is connected, and any jobs that need to run are executed at least once to get the data.

[Its_Azar]

Hi there @AbdurRahmanSnow 

Check if those indicators have data. and verify the CMDB 360 scheduled job is active and running.

also seee if discovery sources are mapped to the CMDB Data Foundations.

Most of the time, this shows up after a fresh setup or if the CMDB 360 job hasn’t been run yet.

Hope this helps.