Why is the "Generate Time Cards" button not working on Time Sheet Portal? How does it work?

AbdurRahmanSnow
Giga Guru

‎02-23-2025 09:43 PM

Good morning
In the ServiceNow Time Sheet Portal, why is the "Generate Time Cards" button not working. How does it work? On Clicking, why does it show "No time cards created". Please help me out.

AbdurRahmanSnow_0-1740375466793.png

Also, I guess, if we click on the Generate Time cards button, it should ask to which all tasks (as a search bar), do we want to create/add time cards, right? I am not sure, please guide.

 

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2 REPLIES 2

Shruti
Mega Sage
Mega Sage

‎02-23-2025 11:57 PM

Hi

Time cards are generated for the project tasks that are in progress or planned in that week and assigned to the user.

Navigate to planned_task.LIST and impersonate assigned to user. Make sure the user has timecard_user role. 

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AbdurRahmanSnow
Giga Guru
In response to Shruti

‎02-24-2025 01:04 AM

Thank you for the reply. May I know, why is the "Generate Time Cards" button on clicking shows "No time cards created".
Does it mean, that on the Left hand side under "Tasks" or "Group Tasks" section, if tasks are present, then only will it create time cards?

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