why the duplicate slas are created in incident

[sekhar6]

Hai All,

when i have created a sla in incident ,the duplicate records are creating ,how to rectifie It, 

Please help me on this.

Thank you,

sekhar.

[Mark Roethof]

Hi there,

Any follow-up needed? Or was my answer sufficient?
Let me know.

If your question is solved, please close the topic by marking my answer as correct. This will help others searching for a similar question and will remove the topic from the unsolved list.

Kind regards,
Mark
2020-2022 ServiceNow Community MVP
2020-2022 ServiceNow Developer MVP

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