Work note translation

VinushaN0004809
Giga Contributor

In Catalog RITM worknote we need to show in local language like in French

But it is coming in English (Requested for Approval)

6 REPLIES 6

Tanushree Maiti
Mega Sage

Worknotes and Additional Comments in ServiceNow are journal fields that store data in the journal table, making them incompatible with standard translated text mechanisms.

Because they dynamically append text, metadata, and timestamps, they cannot be automatically translated using standard localization tools. 

 

So you have to go with Servivenow ootb feature which  leverages Dynamic Translation for the Activity Stream. Dynamic translation on forms and activity streams 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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SohamTipnis
Tera Guru

Hi @VinushaN0004809,

 

You can install a plugin called Internationalization. This plugin is basically used for different languages all around the world, including French. You can try to use this method; maybe this will do the work.

 

If you find my answer useful, please mark it as Helpful and correct. ‌‌‌😊


Regards,
Soham Tipnis
ServiceNow Developer ||  Technical Consultant
LinkedIn: www.linkedin.com/in/sohamtipnis10