Workflow, CI Task, SysID

[CyrillW]

Hey,
I have a workflow based on the outdated workflow (workflow_ide.do).
In it, I have a ‘Create CI Task’.
Now I want to get the SysId from the newly created task and put it in the scratchpad.

I get an ID, but this ID does not exist.
Attached are some images.

[Ankur Bawiskar · Accepted solution]

@CyrillW 

you cannot get it directly.

you need to query sc_task table with your RITM number and then get sysId.

💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏

[CyrillW]

Thanks, but I don't have any RITM about it -> it's a workflow that waits for a record to be updated in a table...

[Ankur Bawiskar]

@CyrillW 

then this task is created against which parent?

Usually sc_task records are created under RITM. so it has linkage with it.

[CyrillW]

Hey, that's true, but I was misusing sc_task. I'm now using the normal task -> I simply stored a cmdb_ci and query it. Nevertheless, thank you very much for your help and your food for thought.