Workflow stuck at wait for condition

[_bhishek]

Hi All,

For 1 change request, Workflow is stuck at wait for condition .After approval it should move to Implementation stage .But it's still in Approve state.I can see it is working fine for other change request in DEV instance .

Could you please help me on this .

 

[Hemant Goldar]

hi 

The 'Wait for condition activity' causes the workflow to wait until the current record matches the specified condition.

As you have set State to Implement

Choose Wait for Condition

specify condition-->State--is-- Implement.

Please mark it helpful and correct 

Thanks

Hemant

[Mark Roethof]

Hi there,

You do mention the Wait for should be triggered by state Implement. State implement I see, should have been set in a few steps before? Can you check if that set values step is correct? If it is executed and maybe reverted, etc?

If my answer helped you in any way, please then mark it as helpful.

Kind regards,
Mark
2020 ServiceNow Community MVP
2020 ServiceNow Developer MVP

---

LinkedIn
Community article list

[Mohit Kaushik]

Hi Abhishek,

As you said that it is working fine for other change request then it might not be the problem with your conditions setting. Can you tell me that were the approvals for the workflow were cancelled and requested again?

If so, sometimes when we request approvals multiple times at that time there are chances that we reach the limit of no of workflow activities and in this case you need to go and check the workflow record by clicking on the related link "workflow context". On that page you will see multiple related lists and you can check where exactly your WF has stuck and you update it manually and after that you need click on nudge and it should work. Right now i don't have a record for which the WF is stuck and not moving further otherwise i would have shown you. This same situation happened with me and my team long back then we raised the HI ticket and got to know some workaround like this. Hope this will help you.

Please mark this answer correct if it resolved the query and mark it helpful if it helped you at all

Thanks,

Mohit Kaushik

[sarabjeet]

Thanks @Mohit Kaushik this helped with my workflow.