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Session Code: BRE2738
Presenter(s): Ana Borich, Martin Wood
Company(s): ServiceNow, ServiceNow
Abstract: Participate in a conversation with business leaders including BC Pension, H&M and Chipotle on how they are using ServiceNow HealthScan to manage instance health, reduce technical debt and position their businesses for enduring success. Informative and interactive, this session will reveal real-life insights including key success factors, roadblocks encountered, lessons learned and best practices in keeping instances healthy. You will learn where, when, and how these businesses use HealthScan and what specific objectives and business outcomes HealthScan helps them achieve. Uncover techniques they applied to maintain instance health and how they are leveraging instance information to improve DevOps and stay free of technical debt.
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