About using Integration Hub and spokes

ServiceNow Beg1
Tera Contributor

When I looked into Integration Hubs and spokes, I saw an article that introduced a subscription package.
Are Integration Hubs and related plugins charged?

1 ACCEPTED SOLUTION

Snow Beginner

Some plugins require a paid subscription before activation. To purchase a subscription, contact your Service Now account manager. Usually, the account manager arranges to have the plugin activated on your organization's production and non-production instances, generally within a few days. For more information on plugins that are associated with paid subscriptions,

see View the applications and plugins that are included with a subscription.

Note:-After a plugin is activated, you cannot disable or deactivate it. If needed, you can hide the functionality. You should thoroughly test, in a non-production instance, the specific features and functionalities that are installed when you activate the plugin before using them in a production instance.

How To Activate Plugin:-You will see exact beside whether plugin is free or paid.

Navigate to Service Catalog > Activate Plugin on Now Support (HI). Fill in the following fields in the Activate Plugin form, then click Submit. Target Instance: The ServiceNow instance where you want to activate the Performance Analytics pluginPlugin Name: The name of the plugin to activate.

find_real_file.png

find_real_file.png

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/plugins/task/t_Ac...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

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4 REPLIES 4

Gaurav Shirsat
Mega Sage

Hello Snow Beginner

Integration Hub lets you build reusable integrations with third-party systems and call them from anywhere in the Now Platform®. For example, you can request IntegrationHub to call external systems using integration APIs from the Action Designer Script step, run the Script step on the MID Server, and activate protocol steps like REST, SOAP, and PowerShell.

Flow Designer is a Now Platform feature that enables you to automate processes within a single instance. Without an Integration Hub subscription, you can use base system actions or steps, including the Script step, to manipulate records, send emails, trigger notifications, and perform operations within the instance. Request IntegrationHub to automate and create integrations with external systems from the Flow Designer interface.

Available Integration Spokes:-

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/integrationhub/refere...

Request for an Integration Hub:-

https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/concept...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

Thank you for giving me an overview of the features.

Is IntegrationHub or the accompanying plugin free to use? Or will it cost a fee?

Snow Beginner

Some plugins require a paid subscription before activation. To purchase a subscription, contact your Service Now account manager. Usually, the account manager arranges to have the plugin activated on your organization's production and non-production instances, generally within a few days. For more information on plugins that are associated with paid subscriptions,

see View the applications and plugins that are included with a subscription.

Note:-After a plugin is activated, you cannot disable or deactivate it. If needed, you can hide the functionality. You should thoroughly test, in a non-production instance, the specific features and functionalities that are installed when you activate the plugin before using them in a production instance.

How To Activate Plugin:-You will see exact beside whether plugin is free or paid.

Navigate to Service Catalog > Activate Plugin on Now Support (HI). Fill in the following fields in the Activate Plugin form, then click Submit. Target Instance: The ServiceNow instance where you want to activate the Performance Analytics pluginPlugin Name: The name of the plugin to activate.

find_real_file.png

find_real_file.png

https://docs.servicenow.com/bundle/orlando-platform-administration/page/administer/plugins/task/t_Ac...

Please Mark Correct and Helpful

Thanks and Regards

Gaurav Shirsat

Gowrisankar Sat
Tera Guru

Yes, Integrationhub and related spokes Requires a separate subscription.