Accounting for Missing Knowledge Article Content
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
2 hours ago
How do you all account for missing content in your knowledge base? I've used a form where end users can report missing knowledge with an intake form. Where do you all put that if you use it? Is there a way to put it at the bottom the Now Assist search results?
Proactively, how can you leverage data and AI to do that? Knowledge Center? Is there a normal cadence to do this?
Thanks as always
1 REPLY 1
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
35m ago
We use a catalog item, flag and kft to support adding items in different scenarios