can read and cannot read fields are not visible on the knowldge table form view.

venu18
Tera Contributor

can read and cannot read fields are not visible on the knowledge table form view even admins

1. I have checked form lay out fields are added.

2 checked ACls there is no active acl on the filed level 

3. checked UI policies and UI actions no luck. what could be the reason

2 REPLIES 2

Ravi Chandra_K
Kilo Patron
Kilo Patron

Hello @venu18 

There must be ACLs on the knowledge table.

If you go to XML of the record, can you see can read and cannot read?

 

Kind Regards,

Ravi Chandra.

Harish KM
Kilo Patron
Kilo Patron

Hi @venu18 if you have added on the form and it is not visible definetly there is some client script or UI policy hiding it,

also check dictionary whether the field is deactivated

HarishKM_0-1711077926130.png

 

Regards
Harish