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Images in Virtual Agent responses

ayman_h
Kilo Sage

In a Now Assist Virtual Agent implementation, if we have a Knowledge article with an image embedded within it, will the response in Virtual Agent ever include the image? I understand the context within image is not processed by the LLM. 

 

Only asking this as recently, I did notice an 'The images or media helped' option within the new granular feedback introduced in VA.

 

Regards,

Ayman

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