When we create a knowledge article with attachments so we can add pictures to the article, we wind up with a list of attachments when viewed in the portal (See below).
How do we get rid of that?
We are currently in Xanadu.
Thank you for your help!
- When I unchecked the 'Display Attachments' - (Checkout the currently published article and uncheck the field and publish again)
- When I checked the 'Display Attachments' -
Hello! Please try adding images to article via Image Library (screenshot below), then they would not appear in the Attachments list.
However, if you add image by directly pasting, or via the Upload tab or the General tab, then the image would first be added as an attachment in the article, and then appear on the Article Body. To avoid this, you may please upload the image in Image Library, and then refer to that image.
