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Theme connecting to knowledge portal

sandracrzt
Tera Contributor

Hi Community

 

Can you help me on how to connect a theme which I have set up in the theme builder to my knowledge portal in service now? I have published the theme. If I go to Service Portal - Theme I am not able to see the theme that I build and published in the theme builder. Accordingly also can I not locate it in the drop down of the theme section in the knowledge portal. 

Thank you for your support. 

 

2 REPLIES 2

GlideFather
Tera Patron

Hi @sandracrzt

 

can you share what you did?

 

Quick hit or miss: is the theme created in the same scope as the Portal?

 

 

_____
100 % GlideFather experience and 0 % generative AI

Hi @GlideFather 

 

Thank you again for replying. Here is what I did: 

 

sandracrzt_0-1759215729866.png

Does this help or do I need to send another screen? 

 

Thanks again for your time. Highly appreciated! 

BR