Theme connecting to knowledge portal

sandracrzt · 3 weeks ago

Hi Community

Can you help me on how to connect a theme which I have set up in the theme builder to my knowledge portal in service now? I have published the theme. If I go to Service Portal - Theme I am not able to see the theme that I build and published in the theme builder. Accordingly also can I not locate it in the drop down of the theme section in the knowledge portal.

Thank you for your support.

GlideFather · 3 weeks ago

Hi @sandracrzt

can you share what you did?

Quick hit or miss: is the theme created in the same scope as the Portal?

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sandracrzt · 3 weeks ago

Hi @GlideFather

Thank you again for replying. Here is what I did:

Does this help or do I need to send another screen?

Thanks again for your time. Highly appreciated!

BR