Add Knowledge Base article to Dashboard

[mitchells]

Hi there,

I'm currently building a dashboard for our internal users and have a requirement to include a specific Knowledge Base article in this dashboard for ease of access.

There hasn't been much coverage of this across my Google searches. The only solution I have been able to locate is to add a IFrame linked to the specific KB.

This works but does not exactly look the most 'viewable' (eg. as it is a KB link, it also includes the top navbar (where the article is located - Home / etc , the flag & edit options) which I don't require for this set up) and there isn't many further configuration options once added to the dashboard.

Is there any other options that exist that can meet this requirement or is implementing an IFrame the way to go? Cheers.

[Sarah G_]

Hi Mitchells,

Thanks for your question! To ensure others find your question appropriately, I'm relocating it from the Service Management forum to the Knowledge Management topic in the Knowledge Managers on ServiceNow forum.

Hopefully this will encourage more discussion.

Sincerely,

Sarah G.