This is an open question about the kinds of reporting or information gathering that you do with the AI Search Analytics dashboard. My group is just getting started on this journey, and we want to hear more about how others use it.
What is best practice for running AQIs? Do you run an AQI on every new article or should you perform them randomly? Do your knowledge managers perform AQIs or your ownership groups? Thanks.
When an article is updated, the Valid to field automatically updates to 12 months from this date. I would like this to only happen when an article is created, so that the Valid to field is 12 months from when version 1.0 was created. Sometimes I'll ...
Has anyone found a solution to prevent users from accessing attachments on retired articles? The situation is that users tend to save the 'old' URL as bookmarks and with document viewer enabled, users still have access to these attachments that are a...