Can we prefill Knowledge articles' template fields from other modules?

[LinaV]

We plan to have application's documentation in ServiceNow as an article instead of word documents. 

We already have module were we already store general information about applications: descriptions, classification, application manager and etc.

If in our Knowledge article template I would have the same fields as I have in existing module for applications, could these fields be prefilled by adding application's ID?

[Community Alums]

Hi Lina,

While Creating template , the fields which you want to to PrePopulate, you can mention in the Template itself.

Follow this Doc for creating one :Create an article template and use it to create a knowledge article

Mark my answer correct & Helpful, if Applicable.

Thanks,

Sandeep

[Community Alums]

Hi Lina,

Any update to this ?Any follow-up required? if not

Kindly mark the answer as Correct & Helpful both such that others can get help.

Thanks,
Sandeep