Change Authors for Knowledge Articles

[sabhish]

Hi,

I was wondering if we can change the Author Name for a knowledge article and replace it with a Group Name that includes more than one Authors.

Thanks for help.

[Prasad Pagar]

Hi,

OOB you cant as its single reference field. What is your use case?

Thank you
Prasad

[sabhish]

Hi Prasad,

Thanks for the reply.

I was looking to change the Author with a group because its only the author wo gets notification for the particular knowledge article, and when the Author quits the organization then we can still keep getting notifications for the articles in case they are archived or any thing similar happens if we assign author as a group

[John Zhang1]

We have implemented similar use case for HR KB for HRSD project last year.  There are a OOB group-Ownership Group on KB article table.  You can use this Ownership Group field to meet your requirement.  

[sabhish]

Hi John,

Can you please guide me where did you get this option from.