Widget hidden KB Authored by/Revised by name under Knowledge Management - Service Portal

MB Ng
Tera Contributor

Hi Experts, 

Would like to hidden the Authored by/Revised by name from Service Portal > Widgets > "Knowledge Article Content", purpose for not show the KB creator when access by general users.

find_real_file.png

Unfortunately, cannot locate which HTML/Server script statement for control visibility "Authored by/Revised by name" information under the "Knowledge Article Content" widget, any idea?

find_real_file.png

1 ACCEPTED SOLUTION

Kristy Merriam
Administrator
Administrator

I believe what you're looking for is in data.revisionString:

find_real_file.png

View solution in original post

4 REPLIES 4

Kristy Merriam
Administrator
Administrator

I believe what you're looking for is in data.revisionString:

find_real_file.png

Jason Sturgeon
Tera Expert

I thought I knew this off the top of my head and then realized, nope! I did find this post that may hold the answer you are seeking. How can I hide the author field from a knowledge article? - IT Service Management - Question - Servi...

MB Ng
Tera Contributor

Big thanks Jason and Kristy, both solution workable!

One more question: anyway to hidden "by name" under Latest Version drop down list?

find_real_file.png

Hello,

 

Did you find solution hidden "by name" under Latest Version drop down list?


Thanks