- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 11:41 AM
I'm hoping someone can confirm the use case on this, because the documentation isn't explicit:
The article describes the ability to make minor changes to an article without republishing the article. How are minor edits defined? I'm taking it to mean they are giving the ability to exclude fields from triggering a version update. Thereby, you defined a field as a "minor edits" field by listing it in the glide.knowman.versioning.minor_edit_fields variable. Is that correct?
Thanks,
Adam
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 01:17 PM
That is correct. For our organization, we defined the minor edits to be the valid_to and meta fields. Your organization may have other fields that they would consider minor edits though.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 01:17 PM
That is correct. For our organization, we defined the minor edits to be the valid_to and meta fields. Your organization may have other fields that they would consider minor edits though.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 01:22 PM
Hi @amarks ,
Yes, that is correct. You can add more fields to the property that can be edited on published articles without creating a new version.
If my response helped you, please mark it as correct or helpful.
If my response helped you, please click on "Accept as solution" and mark it as helpful.
- Saloni
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 01:25 PM
Hi @amarks ,
There is a knowledge property for Minor Edits that needs to be enabled. Browse to Knowledge-->Administration-->Properties and locate the "Enable minor edits to the published article without creating a new version." (glide.knowman.versioning.enable_minor_edits) Click the check box to enable it and then click save.
How do you edit the latest version of an article?
The latest version of the article can be edited in the following ways:
- Check out the article and make the changes in the new minor version of the article
- Some fields of the article can be edited without creating a new version based on the fields configured for the glide.knowman.versioning.enable_minor_edits property (more information about the properties in Article versioning properties)
What does the script KBVersioningSNC do?
This is a Script Include that contains the article versioning related service method. You can create a custom definition for the required methods by overriding the method definition in the KBVersioning Script Include
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0713200
If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!
Thanks & Regards,
Sumanth Meda
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-04-2024 02:52 PM - edited 03-04-2024 02:55 PM
We have the Short Description, Category, Valid To, and Meta fields open to edits without versioning.