when i clicked on flag article button in service portal, the comment box is not opening properly. when i clicked on Flag article button it is just forming a thin line like below not opening the comment box correctly
Got it - so that is exactly the issue then, the customized widget doesn't have the required ng-templates associated with it.
It should be a fairly simple fix - navigate to each of the three existing sp_ng_template records (kb-flag-article-modal, kb-feedback-task-modal, & knowledge-image-modal.html), update the widget to your customized widget that is missing the ng-templates, and right-click the form header and select 'Insert & Stay'. That will add the three ng-templates to your custom widget so that they display properly when called.
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
Hi there,
Are there any errors or warnings in your browser console?
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
