when i clicked on flag article button in service portal, the comment box is not opening properly. when i clicked on Flag article button it is just forming a thin line like below not opening the comment box correctly
Got it - so that is exactly the issue then, the customized widget doesn't have the required ng-templates associated with it.
It should be a fairly simple fix - navigate to each of the three existing sp_ng_template records (kb-flag-article-modal, kb-feedback-task-modal, & knowledge-image-modal.html), update the widget to your customized widget that is missing the ng-templates, and right-click the form header and select 'Insert & Stay'. That will add the three ng-templates to your custom widget so that they display properly when called.
If this answer is helpful please mark correct and helpful!
Regards,
Christopher Perry
