Hi I Have a reqirement , in Knowledgment article state is pending retirement,need to send approval email notification to the Manger,i wrote the business rule for that,but that was not working ,please help on this

[Techno Mint]

Hi I Have a requirement , in Knowledge Management , article state is pending retirement,need to send approval email notification to the Manager,i wrote the business rule for that,but that was not working ,please help on this

[Techno Mint]

this is not working Deepak

seems need to change mail Script , here we don't have assigned to like that 

can please check once

[dmathur09]

Hi Techno,

On which table have you written the email script?

Regards,

Deepankar Mathur

[dmathur09]

Hi Techno,

I seems by mistake you accepted your own answer. As per your original question. The answer provided was helpful for you. 

If you think my response is helpful for you? If yes, mark it as correct answer and close the loop so that it would help future readers as well.

Regards,

Deepankar

[Techno Mint]

Hi Deepak ,you solution is woking ,but when the article is retired state ,some time notification is triggered some time not, i don't know why this was happened 

imparsinate with other user reject the retire again retired the article that time notification was triggered , i dont what's the reason behind this ,can u please explain this