Is there a way to identify broken URLs in Knowledge Articles?

Kim27
Tera Guru

We are managing several thousand knowledge articles. Is there an automated way to validate URLs added to KBAs are working properly? These may be URLs to external sites or URLs to other knowledge articles. 

 

12 REPLIES 12

Liz18
Tera Contributor

Thank you so much! 

The url which you shared it's not working.

 

When I trying to open the url it taking me home page of community.

 

Can you please share the link again.

The idea portal has since changed and has moved to NowSupport which I don't have access to so I can't help with the new link. Sorry.

@jaimehonaker perhaps you could assist Ramesh with the new link? If there is one (I'm not sure if all ideas were transferred or if they just started new when it changed).

Hmmm interesting.  Would you mind telling me how you produce "periodic report"?   I've looked at the Article body field in the knowledge_list, but it seems to truncate.