I put more thant 10 articles in one knowledge base. Now, due to business needs, I need to transfer all the articles into another knowledge base. I retired them but I can't change the knowledge base field as I want. What can I do? And is there any easier way to transfer all the articles?
I would just use the features from within the UI to accomplish this task. You have to have either the admin or knowledge_admin role to republish a retired article.
1. Republish the article
2. Check it out
3. Select the KB you want the article to appear in
4. Publish the updated article
