Reclamation of bagde expiry date for users on Service Now.

RominaF
Tera Contributor

Good morning, I need to clear the badge expiry date of many users on the sys_user table
and I need to understand if there is a way to replicate the same date on some,
because it is the same and avoid doing them individually. Thank you

2 ACCEPTED SOLUTIONS

Hi @RominaF 

 

Click on one record and then shift + down arrow key and then double click in value,

 

AGLearnNGrow_0-1736413625824.png

 

 

This will work only when all user need a same date.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
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View solution in original post

No, @RominaF that not possible on list view. You need to change it manually every time.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

8 REPLIES 8

Hi Atul,

i have another question, if i have to enter a date for example 04/05/2020, i am frced to open the calendar window every time and go back with the arrow to search for the tear. Is it not possible to write the date manually?

No, @RominaF that not possible on list view. You need to change it manually every time.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Ankur Bawiskar
Tera Patron
Tera Patron

@RominaF 

Didn't get your business requirement.

You can use the Update Selected menu record feature from the list and clear the field

 

AnkurBawiskar_0-1736413530045.png

 

OR

you can run a background script as well

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

thanks Ankur, I had to update a field in the users table so I did so.