Reclamation of bagde expiry date for users on Service Now.

RominaF
Tera Contributor

Good morning, I need to clear the badge expiry date of many users on the sys_user table
and I need to understand if there is a way to replicate the same date on some,
because it is the same and avoid doing them individually. Thank you

2 ACCEPTED SOLUTIONS

Hi @RominaF 

 

Click on one record and then shift + down arrow key and then double click in value,

 

AGLearnNGrow_0-1736413625824.png

 

 

This will work only when all user need a same date.

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If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

No, @RominaF that not possible on list view. You need to change it manually every time.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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View solution in original post

8 REPLIES 8

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @RominaF 

 

You can do via the list view and update all or you can do via flow where you can update the user records . If you provide screenshot that will be helpful.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul,
thanks for the immediate response. I'll send you a screenshot, where for example
I should insert the same date for the users,
but the calendar always opens and I have to select one by one

Hi @RominaF 

 

Click on one record and then shift + down arrow key and then double click in value,

 

AGLearnNGrow_0-1736413625824.png

 

 

This will work only when all user need a same date.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul,

thanks for the solution.

B.R 

Romina