Self-service Communities - does anyone use it?

[Magnus Hovik]

Hi! I'm thinking about the idea of having a self-service community for our department and I'm considering the Communities plugin, which seems ok. This one: https://www.servicenow.com/products/communities.html

But, it seems to me like there hasn't been any updates to this plugin for a long time? For instance, there's barely any (if any?) ways to design or change any interface of the Community. Is it a product that will eventually die? Furthermore, I really can't find a lot of information elsewhere on people who use it.

But - is anyone here actively using it? Would love to hear some thoughts and feedback.

[Dr Atul G- LNG]

What you are sharing is a website link, but what I shared are plugins with specific purposes within the ServiceNow product, like for CSM, etc.

[Magnus Hovik]

Yes, I'm aware - but I suppose I don't know. I thought the website link - with its content - showed what I'm looking for. I believe its Communities in CSM im after. 

[Dr Atul G- LNG]

Glad.. you got what you were looking for. If all good , please close the thread.