Contract Management Pro - Word Plug in Issue

tiffany farmer
Tera Contributor

I continue to have issues with the "ServiceNow Contracts" Word Plug In that is part of the Contract Management Pro Application. When I connect it to my instance, it just spins and then opens up the instance in a new tab. Has anyone else had this issue when trying to set this up? 

1 REPLY 1

CaroKo
Tera Contributor

Hey Tiffany, if you refer to "your instance" do you mean PDI?
Did it work once before? If it is a PDI, I assume  not. My last status (knowledge 2024) is, that the Word Plugin can not be used connected to a PDI