Creating a Legal Matter confusion
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06-14-2023 02:39 PM
Hi - I am reading the docs site and it does not offer enough details. it does say that you can create matters from requests - and a practice area lead can create new matters directly however, so far to date I have not found a way while in the Legal Counsel Center to just create a blank Legal Matter or a Legal Matter from a template. It seems that they all have to be created from an intake form and record producer. However if this is the case there seems that there would be a lot of buttons in the workspace for each type you would want to create (example "New Subpeona" button).
What am I missing here? Also to note my templates have phases and tasks tied to them.
Any guidance is appreciated.
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08-15-2023 10:22 AM
Go to - The legal Matter table (sn_lg_matter_matter) and click on "Create New". Add the Matter form to the legal counsel center if not found.
Ideally OOTB , you should be seeing below option for matter.
Mark correct and helpful, if it helps.
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08-15-2023 01:24 PM
Saiganeshraja - it sounds like you are saying to create the legal matter in the classic UI out side of workspace and not from within workspace which I am looking to do.
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08-15-2023 01:28 PM
Hi @Community Alums
The screenshot I attached is from workspace itself.
OOTB the matter application menu options are present.
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08-15-2023 02:21 PM
Correct the options are there - that is not my issue - there is not a general "Create New" button that does not leverage an intake form in Workspace. I may just have to create a generic intake form and tie to a "Create New" action in workspace.