Installed application not seen in Application menu

Kousalya Alagap
Tera Contributor

‎05-27-2022 03:31 PM

I have installed Legal Service Delivery applications as per this course "Legal Service Delivery (LSD) Fundamentals and Implementation" 

After installation i am not able to see the installed application in Application Navigator, I have closed my instance and opened my instance many times to check if I can see , but no luck 

How to make it visible in application menu

0 Helpfuls
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7 REPLIES 7

Anil Lande
Kilo Patron

‎05-27-2022 06:01 PM

Hi,

Please check the status of Application in Plugin list again. Sometime it shows application is installed but fail in background. Also wait for some time and if still issue is not resolved then try to install it again and raise a case with ServiceNow support team.

 

 

Thanks,

Anil Lande

Please appreciate the efforts of community contributors by marking appropriate response as correct answer and helpful, this may help other community users to follow correct solution in future.
Thanks
Anil Lande

Kousalya Alagap
Tera Contributor
In response to Anil Lande

‎05-27-2022 07:31 PM

Thanks Anil will do!

0 Helpfuls

Diane Z
Giga Contributor

‎05-31-2022 05:30 AM

When I installed the applications in my Personal Developers Instance, it took quite a while for them to be available to me.  Not sure how long before they showed up -- hours, a day, more?  I had given up on checking, exiting and rechecking before I noticed that they were there a few days later.

Calvin Gratton
Kilo Contributor
In response to Diane Z

‎07-04-2022 02:53 PM

I found that logging out and logging back in fixed the issue, after reading this comment.