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‎06-27-2023 06:55 AM
I am trying to add two members to the Legal Practice Lead related list as I am guided in "Legal Service Delivery (LSD) Essentials (Tokyo)" on now learning. Still, I don't see any users in the list layout.
I did some research and found out that maybe I have to give roles to the user in order to appear in the list layout, I gave
sn_lg_ops.legal_admin
sn_lg_ops.legal_config
sn_lg_ops.request_admin
sn_lg_ops.request_config
but still users did not appear in the list layout. kindly help
Solved! Go to Solution.
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‎06-27-2023 07:57 AM
issue resolved. users were not appearing because reference qualifier were applied on a user table, reference qualifier will only show the users that are members of "Legal Practice Area Leads", and this group had "sn_lg_ops.legal_fulfiller" role.
So I had to assigned "sn_lg_ops.legal_fulfiller" to the user or add the user to "Legal Practice Area Leads" group, I went with the second choice.
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‎06-27-2023 07:57 AM
issue resolved. users were not appearing because reference qualifier were applied on a user table, reference qualifier will only show the users that are members of "Legal Practice Area Leads", and this group had "sn_lg_ops.legal_fulfiller" role.
So I had to assigned "sn_lg_ops.legal_fulfiller" to the user or add the user to "Legal Practice Area Leads" group, I went with the second choice.