Users are not showing in Legal Practice Lead related list, Practice Area, LSD.

Tahir Ahmed
Mega Sage

I am trying to add two members to the Legal Practice Lead related list as I am guided in "Legal Service Delivery (LSD) Essentials (Tokyo)" on now learning. Still, I don't see any users in the list layout.

tahir22_0-1687873799345.png

tahir22_1-1687873824085.png

I did some research and found out that maybe I have to give roles to the user in order to appear in the list layout, I gave 
sn_lg_ops.legal_admin
sn_lg_ops.legal_config

sn_lg_ops.request_admin

sn_lg_ops.request_config

but still users did not appear in the list layout. kindly help

1 ACCEPTED SOLUTION

Tahir Ahmed
Mega Sage

issue resolved. users were not appearing because reference qualifier were applied on a user table, reference qualifier will only show the users that are members of "Legal Practice Area Leads", and this group had "sn_lg_ops.legal_fulfiller" role.

 

So I had to assigned "sn_lg_ops.legal_fulfiller" to the user or add the user to "Legal Practice Area Leads" group, I went with the second choice.

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1 REPLY 1

Tahir Ahmed
Mega Sage

issue resolved. users were not appearing because reference qualifier were applied on a user table, reference qualifier will only show the users that are members of "Legal Practice Area Leads", and this group had "sn_lg_ops.legal_fulfiller" role.

 

So I had to assigned "sn_lg_ops.legal_fulfiller" to the user or add the user to "Legal Practice Area Leads" group, I went with the second choice.