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Hello All, I have to configure one Inbound Action from one email address which is sending alerts to our Instance to create Incidents. Currently, we have configured a new Inbound Action "McAfee ESM Alerts - Incident CreationNew" in XYZ Domain which w...
Hi fellow MSP's, Has anyone come across a scenario where you want to provide a customer contact with read only access to view all open incident logged by all other contacts in their organization? I was wondering if there's a way to do this without u...
We are planning to implement a domain separated structure with several domains under the top, each having some unique configurations. Now we are only testing it in a developer environment, using one update set and backing it up regularly.Normally (in...
I attempted to test out the On-Call Scheduling and Escalation I created in ISTANBUL; however, I was unable to get it to work.The following are the steps I took:Created On-Call ScheduleCreated Primary and Secondary ScheduleSelected Escalation type: Ro...
ORIGINAL AIR DATE: Thursday, June 18, 2015 | 10:00 AM (PDT) | 1:00PM (EDT)Join John Chapin on Thursday, June 18, 2015 as he discusses Domain Separation in this session to examine the basics that include:Global ScopeThe Top domainProcess DomainsData A...
Howdy,Question about script actions and domain assignments. Assume a basic domain structure of global\TOP\Company A. We have a scheduled job that runs as a user assigned to a Company A domain. That scheduled job places something on the event qu...
Hi,I have a query regarding report generation in Domain Separated instance.Scenario is this.I have say field1 created for domain1& I have field2 created for domain2.When a domain 1 user , runs a report he can see the field2 listed for reporting. Is t...
