Need to update catalog task descrption

poco
Tera Contributor

Hi I need to update the catalog task description in work flow 

 

1 Need to populate who was submit the catalog request 

2 Need to pull email from RITM/ task on workflow catalog task description 

 

please help me on this 

1 ACCEPTED SOLUTION

Sumanth16
Kilo Patron

Hi @poco ,

 

1 Need to populate who was submit the catalog request :

 

The Requested Item (RITM) gets created right after the Request (REQ) and has access to the variables, so I would run the BR on the sc_req_item table after Insert

var gr = new GlideRecord('sc_request');
if (gr.get(current.request)) {
    var req_for = current.variables.requested_for;
    gs.log('req_for is '+req_for);
    gr.requested_for = req_for;
    gr.update();
}

 2 Need to pull email from RITM/ task on workflow catalog task description 

      Please explain more about this requirement.

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda

 

View solution in original post

1 REPLY 1

Sumanth16
Kilo Patron

Hi @poco ,

 

1 Need to populate who was submit the catalog request :

 

The Requested Item (RITM) gets created right after the Request (REQ) and has access to the variables, so I would run the BR on the sc_req_item table after Insert

var gr = new GlideRecord('sc_request');
if (gr.get(current.request)) {
    var req_for = current.variables.requested_for;
    gs.log('req_for is '+req_for);
    gr.requested_for = req_for;
    gr.update();
}

 2 Need to pull email from RITM/ task on workflow catalog task description 

      Please explain more about this requirement.

 

 

If I could help you with your Query then, please hit the Thumb Icon and mark it as Correct !!

 

Thanks & Regards,

Sumanth Meda